Last updated: 8 October 2026
These terms apply to lthrd.in and purchases from LTHRD, operated by Nitish Arora as a sole proprietorship at 2052, GS, Greater Noida West, Noida, Uttar Pradesh – 201306, India.
Products
LTHRD sells leather products. Review descriptions, dimensions and care information before purchase. Natural leather may vary in grain, texture and shade and develop patina. Screens may affect colour appearance. These characteristics do not excuse defects or material differences from the description.
Personalisation is not currently available for online purchases; an enquiry does not confirm a personalised order. Preorder dispatch dates or timeframes are stated on the product page.
Prices and payments
Prices are in Indian rupees and include applicable taxes. Shipping is displayed separately before payment. Online payments are processed through Razorpay when available at checkout. Cash on delivery is not available.
Orders and cancellations
Provide accurate contact and delivery details. You may cancel within 24 hours of ordering by emailing support@lthrd.in. If we cannot fulfil an order due to unavailable stock, an identified pricing error or another valid reason, we contact you and refund payment for the cancelled portion under our Refund & Cancellation Policy.
Shipping and after-sales support
We ship within India only. Our Shipping Policy and Refund & Cancellation Policy form part of these terms. Change-of-mind returns are not offered. Damaged, defective and incorrect items are assessed for an appropriate remedy without limiting statutory rights.
Gift cards
Where gift cards are offered, validity and redemption conditions are disclosed before purchase. Keep codes secure and contact support for redemption assistance. Applicable statutory rights remain unaffected.
Website use and content
Use the website lawfully. Do not interfere with its operation, attempt unauthorised access or submit fraudulent or unlawful information. Keep customer-account access details secure. LTHRD branding and original content are owned by LTHRD or used with permission; commercial use or reproduction requires authorisation.
Consumer rights and liability
We take reasonable care to provide accurate information and fulfil orders as described. Nothing excludes liability or remedies that cannot lawfully be excluded under Indian law.
Grievances
Nitish Arora, Proprietor
support@lthrd.in | +91 8826418366
2052, GS, Greater Noida West, Noida, Uttar Pradesh – 201306, India.
Consumer complaints are acknowledged within 48 hours and we aim to resolve them within one month.
Applicable law and updates
Indian law governs these terms. Access to competent consumer commissions or authorities is not restricted. If a provision is unenforceable, remaining provisions apply where lawful. Revisions are dated and do not retrospectively remove existing purchase rights.
Contact
support@lthrd.in | hello@lthrd.in | +91 8826418366
Monday–Friday, 10am–6pm IST.